When signing up for cable or internet, you may not have the time to read the full list of conditions that you are accepting. You should be sure to receive the bottom portion of your application form, which contains all this information.
Key Points To Be Aware Of Include:
> All modems, and other equipment installed to provide service, are property of Southern Cable Network Ltd; unless stated otherwise, in writing. (DiBo/cable box is the property of the customer, upon receiving cable service; and is not the responsibility of SCN)
> All installations/complaints, and maintenance, due to force majeure (sudden/unexpected circumstances) will require three to five working days to address; unless indicated otherwise.
> Payment for services are to be made at the end of each month; unless stated otherwise. Any account not settled by the 15th of the following month is liable to be disconnected.